claim form A&B Hongda Group Inc., 9520 Santa Anita Ave., Rancho Cucamonga, CA 91730 Claims Tel: 909.758.5366 x270 ● Fax: 909.758.5797 ● Toll Free: 888.868.1808 Claim Form Contact Name: Date of Claim: : Company Name: Phone Number: : Customer ID: Fax Number: : Invoice Number: Email Address: PLEASE READ CAREFULLY AND FOLLOW INSTRUCTIONS BELOW: All claims must be properly and completely filled on the A & B Home claim form to avoid delays or possible denial of your claim. All claims require pictures. Claims will only be accepted up to 30 days after receipt of merchandise. Claims will be denied for late filing. Check entire shipment thoroughly before filing. Claims may not be added to after filing. Duplicate claims on the same invoice will be denied. Claims will be resolved within 15 business days after receipt of your claim form and proper documentation. The claims department will contact you if we need additional information. Important, keep ALL shipping information until claim is resolved. If return is required it is your responsibility to pack items well so damages will not occur in the return delivery. Reason Codes: 1 Damage during transit 2 Defective Parts 3 Shortage 4 Damage due to packing 12 Other (Specify) Item# QTY Reason Code Description of Problem Unit Price Images (max 4 per Item) Additional Comments: I have read & understand the above policies; and all information submitted is true and accurate, and may be relied upon by A&B Hongda Group. Authorized Signature: Date:
